Privacy Policy
Last Updated: December 1, 2023
KoreLock, Inc. (“KoreLock,” “we,” or “us”) respects your privacy and is committed to protecting it by complying with this privacy notice (“Privacy Notice”). KoreLock provides the technology platform lock manufacturers need to convert their existing offline locks into connected Smart Locks. This Privacy Notice describes the type of information we may collect, whom we may collect it from, and our practices for collecting, using, maintaining, protecting, and disclosing that information when you visit our website: https://www.korelock.com/ (“Site”), our mobile KoreLock Admin App (“App”), or in connection with the services available on the Site or App (Site, App, and services collectively, the “Offerings”).
Please read this Privacy Notice carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, you have the choice to not to use any of our Offerings. This Privacy Notice may change from time to time, so please check the Privacy Notice periodically for updates. Please see Changes to Our Privacy Notice to learn more.
When This Privacy Notice Applies.
This Privacy Notice applies to the information we collect:
-
On this Site or via the App
-
When you interact with our advertising on third-party websites or
-
When you interact with our Offerings on third-party websites.
It does not apply to information collected by:
-
Us offline;
-
In email, text, and other electronic messages between you and us;
-
A third party; or
-
A third party through any application or content that may link to or be accessible from or on the Site or App. Please explore our Site or App to learn more.
Information We Collect About You and How We Collect It.
We may collect several types of information from and about users of our Offerings, including:
-
Information by which you may be personally identified, such as name, email, phone number, physical address, or any other information that could be associated with or used to identify you (“personal information”);
-
Information that is about you but individually does not specifically identify you;
-
Technical information about your internet connection and the equipment you use to access our Offerings, including usage details and IP addresses;
-
Information about your online activities over time and across third-party websites or other online services (behavioral tracking);
-
Login information such as username and password or other credentials provided on the Site and/or App; or
-
Any other information you tell us during our communications with you.
We collect this information:
-
Directly from you when you provide it to us; or
-
Automatically as you access or navigate through the Offerings through automated data technologies such as through cookies and other tracking technologies.
Information You Directly Provide to Us.
The information we collect on or through our Offerings may include:
-
Information that you provide by filling in forms on our Site or App, including information provided at the time of subscribing to our email communication service or requesting further services;
-
Records and copies of your correspondence (including email addresses) if you contact us, including when you report a problem with our Offerings;
-
Your responses to surveys that we might ask you to complete for research purposes; or
-
When you request further information or Offerings.
Information We Collect Through Automatic Data Collection Technologies.
As you navigate through and interact with our Site or App, we may use automatic data collection technologies, or other innovative technologies as they come out, to collect certain information about your equipment, browsing actions, and patterns. For more information, please go to our Cookie Policy.
Unless specified otherwise, all information requested by the Site and App is mandatory, and failure to provide this information may make it impossible for the Site and/or App to provide the Offerings. In cases where it specifically states that some information is not mandatory, users are free not to communicate this information without consequences to the availability or the functioning of the Offerings.
Third-Party Use of Automated Data Tracking Technologies.
Some content or applications on the Site are served by third parties. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Site. The information they collect may be associated with your personal information, or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
The Site also uses Google Analytics, which uses cookies or other tracking technologies to help us analyze how users interact with and use the Offerings, compile reports on activity, and provide other services related to activity and usage. Google Analytics may collect information such as your IP address, time of visit, whether you are a return visitor and referring website. To learn more about how Google Analytics collects and processes data, you may visit http://www.google.com/policies/privacy/partners. To learn more about your rights, including how to opt out, go to Your Choices About Your Information.
How We Use Your Information.
We use information that we collect about you or that you provide to us:
-
To present our Offerings and its contents to you;
-
To provide you with information, products, or services you request from us;
-
To fulfill any other purpose for which you provide it;
-
To carry out our obligations and enforce our rights arising from any contract entered into between you and us, including billing and collection;
-
To notify you about changes to our Offerings or any products or services we offer or provide through it;
-
To marketing communications and other information regarding our products, services and promotions;
-
For any purpose we may describe when you provide the information; or
-
For any other purpose with your consent.
Who We Share Your Information With.
We may disclose information that we collect or you provide as described in this Privacy Notice:
-
To contractors, service providers, and other third parties;
-
To a buyer or other successor in anticipation of or in connection with a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of KoreLock’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by KoreLock is among the assets transferred;
-
To fulfill the purpose to which you provide it;
-
For any other purpose disclosed by us when you provide the information; or
-
With your consent.
We may also disclose your information:
-
To comply with any court order, law, or legal process, including to respond to any government or regulatory request;
-
To enforce or apply our Terms of Use or other agreements, including for billing and collection purposes; or
-
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of KoreLock, our users, or others.
We may disclose aggregated information about our users or information that does not identify any individual user, without restriction. We may use that aggregated information to enhance and personalize your experience with us, to communicate with you about products, services, and events that may be of interest to you, for promotional purposes, and for other purposes described in this Privacy Notice.
How We Protect Your Information.
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.
The safety and security of your information also depend on you.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Offerings. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Offerings.
Retention of Your Information.
We will keep your personal information for as long as it necessary to provide the Offerings to you. Thereafter, we will keep your personal information for as long as is necessary:
-
To respond to any questions, complaints, or claims made by you or on your behalf;
-
To show that we treated you fairly; or
-
To keep records required by law.
Your Choices About Your Information.
We strive to provide you with choices regarding the personal information you provide to us. Below are options for your personal information.
Tracking Technologies.
You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the Offerings may then be inaccessible or not function properly.
We do not control the collection or use of your information by third parties to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. Users may opt out of receiving targeted advertising on websites through members of the Network Advertising Initiative by clicking here or the Digital Advertising Alliance by clicking here. Users of our mobile applications may opt out of receiving targeted advertising in mobile apps through participating members of the Digital Advertising Alliance by installing the AppChoices mobile app, available here, and selecting the user’s choices. Please note that we also may work with companies that offer their own opt-out mechanisms and may not participate in the opt-out mechanisms that we have linked above.
In addition, your mobile device settings may provide functionality to limit our, or our partners’, ability to engage in ad tracking or targeted advertising using the Google Advertising ID or Apple ID for Advertising associated with your mobile device. If you choose to opt out of interest-based advertising, you will still see advertisements online, but they may not be relevant to you.
Our Marketing.
If you do not wish to receive our marketing emails, you may unsubscribe by clicking the “unsubscribe” button at the bottom of the email.
Push Notifications.
If you use our App and request that we do not contact you via push notifications, we will comply with your request. If you decide you no longer want to receive push notifications from our App, you may opt out of receiving push notifications through the settings menu on your device.
Do Not Track Signals.
Some web browsers (including Safari, Internet Explorer, Firefox, and Chrome) incorporate a “Do Not Track” (“DNT”) or similar feature that signals to websites that a user does not want to have his or her online activity and behavior tracked. If a website that responds to a particular DNT signal receives the DNT signal, the browser can block that website from collecting certain information about the browser’s user. Not all browsers offer a DNT option, and DNT signals are not yet uniform. For this reason, many digital service operators, including KoreLock, does not recognize or respond to DNT signals.
Links to Other Websites and Offerings.
We are not responsible for the practices employed by third-party websites, applications, or services linked to or from our Site or App. We recommend the user review the privacy notices of other third-party websites, applications, and/or services applications before authorizing a third party access to your data.
Your California Privacy Rights.
Under California Civil Code section 1798.83, California residents are entitled to ask us for a notice identifying the categories of personal customer information that we share with our affiliates and/or third parties for marketing purposes and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to us via the contact information located at the bottom of this Privacy Notice. You must put the statement “Your California Privacy Rights” in your request and include your name, street address, city, state, and ZIP code. We are not responsible for notices that are not labeled or sent properly, or do not have complete information.
Children Under the Age of 18.
Our Offerings are not directed at or intended for children under 18 years of age. No one under age 18 may provide any information to or on the Site or App. We do not knowingly collect information from children under 18. If you are under 18, do not use or provide any information on the Site, App, or on or through any of its features/register or in connection with the Offerings. If we learn we have collected or received information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us through the information provided at the end of this Privacy Notice.
Changes to Our Privacy Notice.
If you do not agree to this Privacy Notice, do not use the Offerings. In our sole discretion, we may revise this Privacy Notice from time-to-time. The Last Updated date is set forth at the top of this page. All changes are effective 15 days after the Last Updated date for current users and immediately for new users. Your continued use of the Offerings following the posting of this Privacy Notice means you accept and agree to the Privacy Notice. Additionally, we will notify you of changes via email.
How to Contact Us.
To ask questions or comment about this Privacy Notice and our practices in general, please contact us at:
KoreLock, Inc.
7100 E. Belleview Ave., Ste. 203
Greenwood Village, CO 80111 USA
303.681.5785
email: info@korelock.com